For Chicago area business that don’t have their own IT staff, NCOIT can work to provide you with comprehensive Network Administration solutions. We address the operational needs of your existing IT infrastructure, including workstations, servers, switches, remote devices, and more. We monitor performance, conduct audits, and focus on keeping your network operating at peak performance.
Virtual CIO
Our Virtual Chief Information Officer (vCIO) brings you a higher level of IT expertise and consulting support. We’ll work with you and your IT staff on technical and operational growth, development, improvement, relocation, and organizational needs as they relate to technology issues. We’ll conduct audits and provide comprehensive, proactive solutions for your IT infrastructure.
Service Desk Support
Chicago area clients have access to our Service Support Desk to open tickets for the resolution of reactive service issues, such as employee off-boarding, deleted file recovery, network printer troubleshooting, Microsoft Office product support, workstation and mobile device troubleshooting, remote access set-up, etc. It’s a fast, flexible, responsive way to get the technical support your Chicago business needs.
Comprehensive Managed IT Support in Chicago
NCOIT makes choosing a Chicago area IT partner easy. Let’s have a talk, discuss your needs, and see how things fit. We can operate as your IT staff, or we can supplement/manage the activities of your existing staff. We’ll work together to structure an approach that best meets your business needs. Let’s start with scheduling a call. Click the button below and we’ll set things up.
Chicago Businesses Are Talking About NCOIT's IT Services...
Rina Rothmann
19:09 22 May 18
Our firm has contracted with NCOIT, Inc. since the summer of 2014, and we couldn't be happier. They guided us, initially, through a full office move and full technical upgrade. They helped us to make telecom, hardware, software, and subscription-based service decisions that have served us incredibly well. They work well with third-party technicians (software support or Comcast, for example,) are generally available post-haste as needed, and have never given us the cartoon-like, exasperated IT-Guy response to even the smallest questions. They are patient with low-tech employees, their business relationships allow hardware acquisition to be nearly effortless, and they're always current insofar as new tech and cost are concerned. Most of all, they have great hiring intuition, so the staff is approachable, creative, and versatile. They've expanded offerings at an exponential rate since we've known the company. They now take care of all of our storage/backup, our networking, they designed our website and maintain it, and they drop by to check in (sometimes with cookies!) I couldn't be more pleased that our tech support is provided by NCOIT, and I'd recommend them without hesitation.
heather pisano
02:19 22 May 18
NCOIT created a beautiful website for my business. Staff is very helpful and quick to respond. Highly recommended for both IT and web design.
Claire Belon
20:44 11 May 18
Nick has been so great to work with! He is always quick to respond and fix any issues. I would recommend his company for any IT needs!
Janice Borsellino
19:07 11 May 18
Always a great company to work with. Nick the owner is professional and very responsive to our requests. Would highly recommend them for your business.
Casey Pifke
19:02 11 May 18
Great group of guys! Good response time, easy to work with!
Casey
“Great group of guys! Good response time, easy to work with!”
Kristen
“Awesome support! Very knowledgeable and resolve issues quickly.”
Rina
“…we couldn’t be happier. (NCOIT) guided us, initially, through a full office move and full technical upgrade. They helped us to make telecom, hardware, software, and subscription-based service decisions that have served us incredibly well…”
Janice
“Always a great company to work with. Nick, the owner is professional and very responsive to our requests. Would highly recommend NCOIT for any IT support needs for your business.”
Claire
“NCOIT has been so great to work with! They are always quick to respond and fix any issues. I would recommend NCOIT for any company’s IT support needs!”
Schedule A Call
Ready to start a dialogue about your IT support solutions? Let’s schedule a call and discuss your needs. Let’s talk and see how we fit.