Our Managed IT Services Can Satisfy Your Business IT Needs Or Supplement Your IT Staff.

Network Administration

NCOIT provides comprehensive Network Administration solutions for Chicago businesses like yours. Our Network Administration solutions help address the operational needs of your current business IT support, including workstations, servers, switches, remote devices, and more. We monitor performance, conduct audits, and focus on keeping your network operating at peak performance. NCOIT’s Network Administration services are a cost-effective alternative for your Chicago business IT support needs.

Virtual CIO

Is your Chicago business in need of business IT expertise and IT support? NCOIT’s Virtual Chief Information Officer (vCIO) is your business IT support solution. Our vCIO IT support solution is designed to work with you and your current IT staff on technical and operational growth, development, improvement, relocation, and organizational needs as they relate to IT technology issues. We conduct IT support and infrastructure audits and provide comprehensive, proactive solutions. We help your Chicago business become proactive instead of reactive to the needs of your IT support

Service Desk Support

With NCOIT’s Service Desk Support, resolving your IT support issues has never been easier. Chicago based businesses are able to have access to our Service Support Desk to open tickets for the resolution of reactive IT support issues, such as employee off-boarding, deleted file recovery, network printer troubleshooting, Microsoft Office product support, workstation and mobile device troubleshooting, remote access set-up, etc. It’s a fast, flexible, responsive way to get the IT technical support your Chicago business needs.

Chicago, NCOIT's Managed IT Support Solutions Can Help You.

Let’s talk, discuss your needs, and see how things fit. We can operate as your IT staff, or we can supplement/manage the activities of your existing staff. We’ll work together to structure an approach that best meets your business needs. Let’s start with scheduling a call. Click the button below and we’ll set things up.

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Common Managed IT Service Questions

A managed service provider, or MSP, is a professional IT organization that contracts with you to maintain the operational health of your business computer network infrastructure. They usually do this by providing an identifiable list of coordinated, pro-active services often combined with a pathway for reactive service support. It’s a planned approach to managing the needs of your IT systems.

Although different managed service providers offer similar services, may be priced similarly according to the marketplace, and pretty much have access to similar resources, no two providers are really truly alike. The major differences tend to be revealed in the level of service they provide, the relationships they are capable of creating and maintaining, and their reputation with other clients. A lot boils down to chemistry.

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Questions About Our Managed IT Services? Let's Talk About It.

For your Chicago based business, there a lot of things to consider when looking for IT support solutions. Our goal is to understand your needs and see if Managed IT Services are the best fit for you and your business. A phone call with our trained staff will help you identify your needs and get us started to providing a solution that makes sense.